FAQs

If it has passed the estimated delivery on your confirmation email, please get in contact with the store you have purchased from via phone or email. If the store is busy you will be transferred to our Help Centre who may be able to assist you further.

Yes! Please visit www.brewers.co.uk to start browsing. If you are a Brewers Account holder log into your account login to access your trade terms and other online facilities.

If you have a Brewers Account but have not yet activated your online access, please request access online.

The easiest way for you to place your order is online using Click & Collect. Alternatively, you can place your order directly with the store by email. However you place your order, please wait for confirmation that the order has been received before travelling to store.

Yes! You can call your local store and the details of your local store can be found at stores. You can also place orders over the phone by calling our Help Centre team on 01323576555 who are available between Mon-Fri 8.00 – 17.30 and Saturdays 8.30 – 16.30.

If you wish to make a change to your order please get in touch with the store you made the order with. We will let you know if the change is possible. If it is possible, we will let you know about any changes to the price of the products, the timing for delivery or anything else which would be necessary as a result of your requested change and ask you to confirm if you wish to go ahead with the change.

You can pay for Products using a debit card or credit card. We accept the following cards: Visa, MasterCard, and American Express.

We have also introduced Direct Debit for credit accounts to help you manage your account with ease. Each month, you’ll receive an Advanced Notice email from Smart Debit confirming the next Direct Debit payment. Payments are usually collected on the 25th of the month but will differ if the 25th falls on a weekend. Find out how to sign up here

Paying your outstanding Brewers invoices is easy using our online account facilities. Simply log in to your account online by clicking here. To request online access for your Brewers account please complete the online form. Alternatively, please call 01323 411080 to speak to our Accounts Receivable department.

Simply log in to your account online to download VAT invoices.

To order Samples you can contact your local store or our central Samples team on 01323 436185

The majority of our stores stock our main wallpaper collections; but any wallpaper can be ordered in especially for you.

You can only use a Brewers voucher code on brewers.co.uk if you have an account with us. You can sign up for a free account.

Once you receive your log in details via email, you will be able to apply Brewers voucher codes to your orders.

If you are a Brewers Account holder, log into your account to access your trade terms and other online facilities, including applying Brewers voucher codes.

If you have a Brewers Account but have not yet activated your online access, please request access online.