FAQs

To cancel your order, you will need to get in contact with the store you purchased from via phone or email. If you have ordered online, your confirmation email will tell you which store your order has been allocated to.

If your order will be delivered from our Distribution Centre (NDC), please contact our Help Centre Team on 01323 576555 or at customer.service@brewers.co.uk

If you have purchased a tinted product please note this is non-refundable as it has been tinted to your exact specifications. Anything purchased off the shelf or is stocked within the company we can refund/cancel within 28 days of purchase.

Please contact your local store to discuss your refund requirements. Please see our Terms & Conditions for more information and if you any further queries please get in touch at customer.service@brewers.co.uk

Refunds take 3-5 business working days.

Please get in touch with your local store who will be able to help you. Your confirmation email will tell you which store your order has been allocated to, although any store can complete an exchange. If you are not local to a store, please contact customer.service@brewers.co.uk

Please note: tinted paint has been tinted to your exact specification so we would be unable to accept an exchange on this item.

If your order is not as you expected, please make contact with the store you purchased from via phone or email. If you have ordered online, your confirmation email will tell you which store completed your order. If your order has been delivered from our Distribution Centre (NDC) by a courier, please contact our Help Centre Team on 01323 576555 or at customer.service@brewers.co.uk